Friends, if you are looking for a job and you are not getting a job, then today we have brought such a job for you, by which you can easily get a work from home. You can do this work very easily and earn money. If you want, you can also make your career.
Job Description
Respond to consumer inquiries by phone, email, chat, or in person as the initial point of contact.
Recognize the needs of the client and offer suitable advice or solutions.
Effectively handle and settle issues while keeping a professional demeanor.
Keep thorough records of all conversations, exchanges, criticism, and problems.
Work together with internal departments (finance, operations, and sales) to resolve client issues.
In order to guarantee prompt resolution and client satisfaction, follow up on open cases.
Create reports on client comments, service performance, and persistent problems.
To give correct information, stay current on the company's policies, procedures, goods, and services.
Make suggestions for process improvements based on client feedback to support ongoing improvement.
Preferred candidate profile
A bachelor's degree in commerce, business administration, or a similar discipline is desired but not required.
One to three years of experience in client care, customer service, or similar positions.
Excellent written and verbal communication abilities combined with a customer-focused attitude.
the capacity to solve problems and maintain composure under duress.
competence with CRM software (such as Salesforce, Zoho, and HubSpot) and Microsoft Office.
the capacity to prioritize tasks, multitask, and adhere to deadlines.
Positivity and a readiness to change and grow.
Voice / Blended - Other
Insurance
Customer Success, Service & Operations
Full Time, Permanent
Voice / Blended
Education
Any Graduate
Key Skills
Skills highlighted with STAR are preferred key skills
Conclusion
Friends, this is a very good Job for you. The biggest thing is that this is work from home job. You can easily do work from anywhere and anytime. For this you have got a very good rating so that you can get an idea of how many people doing this job. So I hope you liked our post and if you have any problem then you can ask us through comment and also follow us.
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