Customer Service Work From Home Job

       Friends, if you are looking for a job and you are not getting a job, then today we have brought such a job for you, by which you can easily get a work from home. You can do this work very easily and earn money. If you want, you can also make your career.

About company

Genpact (NYSE: G) is a cutting-edge technology services and solutions provider that creates long-lasting value for top international businesses. Our innovative solutions, operational excellence, and in-depth business knowledge enable businesses in a variety of sectors to advance and maintain their leadership positions. Our teams use data, technology, and AI to create the future now, driven by curiosity, bravery, and inventiveness. 

Job description

At Genpact, we actively promote change rather than merely responding to it. AI and digital innovation are at the forefront of reshaping industries. Our industry-first accelerator, Genpacts AI Gigafactory, is an illustration of how we are scaling cutting-edge technological solutions to assist multinational corporations in operating more efficiently, expanding more quickly, and undergoing rapid transformation. Our innovative solutions address businesses' most difficult problems, from large-scale models to agentic AI.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is a cutting-edge technology services and solutions provider that creates enduring value for top businesses worldwide. We assist businesses in a variety of industries in becoming and being ahead of the curve by utilizing our extensive business expertise, operational excellence, and innovative solutions. Our teams use data, technology, and AI to create the future now, driven by curiosity, bravery, and inventiveness. Learn more about us on Facebook, YouTube, X, LinkedIn, and genpact.com.

We are inviting applications for the role of Associate, Customer Service (Hindi+English)

Work location: Hyderabad (Work from office)

In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities

• Respond to customer queries and customer's concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

Qualifications we seek in you!

Minimum qualifications

• Graduate (Any Discipline)
• Freshers are eligible (2021-2026 passouts)

Preferred qualifications

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

As an Equal Opportunity Employer, Genpact evaluates candidates for all positions regardless of race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other trait protected by relevant laws. Genpact is dedicated to establishing a dynamic workplace that prioritizes innovation, client focus, and honesty and respect.

Additionally, please be aware that Genpact does not charge for the processing of job applications, and candidates are not obliged to pay in any other manner to take part in our recruiting process. Purchasing a "starting kit," paying to apply, or buying equipment or training are a few instances of these scams.

Role: Customer Success, Service & Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

• English
• Hindi
• BPO
• Customer Support
• Customer Service
• Telecalling
• Domestic BPO
• Customer Care
• Voice Process
• Hindi Call Center
• Voice Support

Conclusion

  Friends, this is a very good Job for you. The biggest thing is that this is work from home job. You can easily do work from anywhere and anytime. For this you have got a very good rating so that you can get an idea of ​​how many people doing this job. So I hope you liked our post and if you have any problem then you can ask us through comment and also follow us.

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