Friends, if you are looking for a job and you are not getting a job, then today we have brought such a job for you, by which you can easily get a work from home. You can do this work very easily and earn money. If you want, you can also make your career.
About the company
Offering a variety of credit cards to meet the various demands of its clients, SBI Card is one of India's top pure-play credit card issuers. We are always coming up with new ideas to satisfy our clients' changing financial needs, giving them access to digital money for easy payments and fulfilling perks. Every activity at SBI Card is motivated by the tagline "Make Life Simple," which guarantees that client convenience is at the center of everything we do. We are dedicated to creating a setting where people may flourish and generate a better future for all.
SBI Card is pleased to be an inclusive and equal opportunity company that welcomes workers regardless of their race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste, or any other factor. SBI Card is dedicated to creating a diverse and inclusive workplace where all workers are treated equally with respect and dignity, making it a promising place to work.
Join us to shape the future of digital payment in India and unlock your full potential.
Also Read :- Blinkit Work From Home
What’s in it for YOU
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
Role Purpose
- Working on allocated Video KYC cases by Production delivery with accuracy : The responsibility includes direct dealing with potential /existing customers over video call (as per SOPs defined)
- Timely execution of VKYC and manage the Ageing Inventory
- Diligent execution/decisioning to ensure strict adherence to the policy guidelines
- Driving Process Initiatives and Improvement Ideas within the KYC process
Role Accountability
- Review , execute and decision the allocated cases for Video KYC processes : This includes close coordination with the sales team spocs as well as the customer by conducting the Video KYC verification for potential /existing customer base (in line with the process /policy defined)
- Ensure 100% adherence to the regulations/policy defined for Video KYC process as well as KYC documents ( Officially valid documents -OVD's)Ensure accurate updation of the decisioning files/system for the final decisions on the cases
- Ensure that the benchmark productivity /accuracy & TAT target is met & also support team targets for the same
- Ensure prioritization and closure of urgent customer/internal stakeholders emails as well as VKYC referrals
- Review the process and proactively identify the gaps & highlight the same for changes - including communication templates/customer concerns/RCA's
- Maintain/track process specific responsibilities assigned for any new changes in policies/systems/processes
- Ensure nearly zero complaints from internal as well as external customers by ensuring accurate /timely execution of responsibilities
- Cater to exceptional requests, escalation, queries and activities as required by the business
Measures of Success
- Productivity & Accuracy % ( basis strict adherence to policies/SOPs)
- Process TAT (Data management TAT etc.)
- No. of process automation/improvement opportunity identified
Technical Skills / Experience / Certifications
- Working knowledge on Excel
- Understanding of basic KYC regulatory compliance framework
Competencies critical to the role
- Process Orientation
- Verbal and written communication
- Detail Orientation
- Analytical Ability
Qualification
- Graduate in any discipline
Preferred Industry
- FSI
Conclusion
Friends, this is a very good Job for you. The biggest thing is that this is work from home job. You can easily do work from anywhere and anytime. For this you have got a very good rating so that you can get an idea of how many people doing this job. So I hope you liked our post and if you have any problem then you can ask us through comment and also follow us.
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