Amazon Hiring--Associate Quality Service

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About Company 

Since its founding in 1994, Amazon has grown from an online bookshop to one of the biggest e-commerce sites in the world, becoming the dominant force in the market. Amazon has established a vast global online marketplace that offers its customers a catalog of goods ranging from A to Z. Amazon aspires to be the most customer-focused company in the world, and this goal has driven several innovations in our supply chain, delivery, and customer service. Technology advancements have emerged as the organization's mainstay in the quest for operational efficiency. As a result, new services have been pioneered, particularly in the fields of entertainment, publishing, banking, IT, cloud computing, artificial intelligence, and machine learning.

Our outstanding talent network, which works for our clients, is at the core of our services and innovations. Our employees are guided by the following values: long-term thinking, improving operational efficiency, innovative passion, and customer obsession. Even if it means experiencing failures, employees are free to try new things. This concept is related to our "Day 1" mindset, which encourages staff members to brainstorm like business owners and redouble their efforts the next day based on their newfound knowledge. Amazon offers its employees a variety of leadership and educational opportunities to help them reimagine themselves and upskill. These courses are intended to equip them with the knowledge necessary to develop solutions that have practical applications.

Amazon operates across continents, from its worldwide reach to its local presence in India. Amazon has important corporate offices in Hyderabad, Bengaluru, Mumbai, Chennai, Delhi, and Pune. These locations are made to encourage teamwork and creativity, and they include the amenities needed to keep staff members refreshed all day.

Job description

Conducting quality assurance testing on Amazon device components, apps, and services is the responsibility of a Device Testing Associate.

Maintaining quality standards, adhering to established testing protocols, and participating in the overall product quality assurance process are the key objectives of this position.

Key job Responsibilities

• You test minor parts and functionalities of an Amazon app, service, or device.
• You complete the duties that are given to you each day and adhere to SOPs.
• You try to reach benchmarks for quality and productivity.
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• Peers, on-the-job training, and content from the Device and Quality team (such as Wikis and SharePoint) are some of the ways you learn.
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• You eliminate process dependencies and enable more efficient operations by using the necessary tools and adhering to pertinent procedures.
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• When instructions are unclear or you have questions about a technique, you ask your manager or peers for clarification.

• If there is an issue, you can continue when a workaround is suggested.

• Without sacrificing the quality they test for, you carry out predetermined test cases.
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• You use pre-established tools to track any doubts regarding the execution of test instructions and raise defects for any failures that are noticed.
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• You produce individual status reports and use suggested tools and approaches to track the daily execution status.
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• You take an active part in internal cross-training sessions and trainings that are mandated by your company and the product team or teams.
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• You follow the established rules and SLAs while reporting and monitoring concerns.
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• The equipment, accessories, and corporate assets that you use to carry out your everyday tasks must be kept secure and maintained by you.
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• You follow the regulatory procedures established to guarantee process compliance, confidentiality, and security, and you employ standard instruments for effort and data gathering.
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• Where appropriate within the parameters of your project, you contribute to suggestions for process improvement. You could help new hires grow so they can help themselves.

A day in the life

• Conduct methodical testing on the features and components of the device

• Carry out predetermined test cases while upholding standards of quality

• Using common tools and processes, record and monitor test results.

• Defects should be reported and tracked using the proper methods.

• Use the suggested workarounds.

• completed reports on the execution of test cases

• Status updates every day

• Achievement of quality metrics

• Observe quality standards and standard operating procedures (SOPs).

• Uphold security procedures for testing equipment and company assets.

• Respect legal mandates and confidentiality guidelines

• Take part in mandatory product team training as well as cross-training sessions.

• Learn about testing processes and keep them current.

• Help with the onboarding of new team members

• Participate in projects aimed at process improvement

Role: Other

Industry Type: IT Services & Consulting

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

UG: B.Com. in any field, B.Des. in any field, B.El.Ed. in any field, Bachelor of Urban Planning in any field, Bachelor of Music Therapy in any field, Veterinary Science Bachelor's Degree in Any Specialty, Public health bachelor's degree in any field, social innovation bachelor's degree in any field, B.P.Ed. in any field, and business administration bachelor's degree in any field BDS in Any Specialty, Bachelor of Event Management in Any Specialty, Environmental Design Bachelor's Degree with Any Specialization BHMCT in Any Specialty, Bachelor of Physiotherapy in Any Specialty, Environmental Management Bachelor's Degree with Any Specialization BVSC in Any Specialization, Bachelor of Audiology and Speech-Language Pathology in Any Specialization, A bachelor's degree in tourism studies with a focus on ecotourism and cultural heritage, B.Ed. Special Education in Any Specialization, BHMS in Any Specialization, A bachelor's degree in social work, regardless of specialization Bachelor of Development Studies, Bachelor of Science, or Bachelor of Fine Arts in any field B.Pharma in any specialty, B.U.M.S. in any specialty, B.Ed. in any specialty, B.B.A./B.M.S. in any specialty, BAMS in any specialty, and Bachelor of Occupational Therapy in any specialty Liberal Arts Bachelor's Degree in Any Field, A bachelor's degree in yogic sciences and naturopathy with any specialization Bachelor's degree in business economics, bachelor's degree in vocational studies, bachelor's degree in music, or any combination of these Bachelor of Science (B.Sc.) in Business Economics in Any Specialization, Bachelor of International Economics in Any Specialization, Bachelor of Commerce, Bachelor of Artificial Intelligence in Any Specialization, and Bachelor of Arts in Honors in Any Specialization

Conclusion

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