Customer Support Associate

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About Company

BIG BASKET: India's increasing consumption and digital penetration are driving the expansion of e-grocery, one of the consumer e-commerce market's fastest-growing segments.

The biggest online food and grocery store in India is called Bigbasket.com (Innovative Retail Concepts Private Limited). Our inventory contains over 25,000 products from over 1000 companies, so you are sure to find what you are searching for.

With Bigbasket, you can abandon the tedious chore of food shopping and embrace a simple, laid-back approach to perusing and purchasing. From the convenience of your home or workplace, explore new items and shop for all of your grocery and food needs. Get everything you need, when you need it, delivered straight to your door. Say goodbye to traffic jams, parking fees, long lines, and carrying bulky bags. The best online grocery store in India, bigbasket.com, now offers every item on your monthly shopping list, making online food purchasing simple.

Job Description

Interview every Mon To Sat (From 10am to 4pm)

Job Description: We are Looking for Talented Customer Service Executive Professionals.

First 3 Months WFO. Post that WFH. (In every 2 months 6 days WFO if required).

Languages required: English, Hindi & Telugu (or) English, Hindi & Marathi (or) English, Hindi & Bengali.

Job Location: Kondapur

Education

Any (10+2, Diploma, Degree)

Strictly No to B-tech, MBA and PG Freshers

Freshers and candidates with experience in BPO sector

Desired Candidate Profile

1) Possess good communication skills in mentioned languages English, Hindi & Telugu (or) English, Hindi & Marathi (or) English, Hindi & Bengali.

2) Must be a Team Player.

3) Have a good attitude - Should be committed to the work.

4) Flexible for Rotational Shifts between 06:00 AM to 11:45PM (any 9 Hrs)

5) Typing Speed: Min 20 to 25 WPM

6) Age Limit: 30 Yrs

Freshers salary 2 LPA

About The Job

In order to guarantee that every customer's concerns are addressed to their satisfaction, the job necessitates communicating with them by phone. Accurately understanding the customer's problem, communicating with them, and following defined protocols to fix the problem are all part of the job. You will interact with our clients from all over India in your role as a customer service executive. As a business, we are quite proud of the quality of customer service we provide to our clients. As a result, we only employ the top customer service specialists.

Walk-in every Mon- Sat from 10am to 4:00 pm to below mentioned address:

Big basket IRCPL, 1st Floor of Big Basket Warehouse, Sai Prithvi Enclave, Masjid Banda, Towards Kala Jyothi Road, Beside Sarath City Mall, Hyderabad, Kondapur, Telangana - 500084

Landmark: Near Jain Heritage a Cambridge School (Botanical Garden Road).

Steps to reach Location

Hi-Tech City Metro Station->> Masjid Banda ->> Take left from Chatrapati Shivaji Circle->> Towards Kalajyothi Road ->> Sai Prithvi Enclave>> 1st Floor of Big Basket Warehouse.

Send your CV on WhatsApp +91-9511921087 (Calls will not be answered)

Perks and Benefits

PF; ESIC and Internet allowance

Role: Voice / Blended - Other

Industry Type: Retail

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Graduation Not Required

Conclusion

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