Friends, if you are looking for a job and you are not getting a job, then today we have brought such a job for you, by which you can easily get a work from home. You can do this work very easily and earn money. If you want, you can also make your career.
Overview
Since its founding in 1994, Amazon has grown from an online bookshop to one of the biggest e-commerce sites in the world, becoming the dominant force in the market. Amazon has established a vast global online marketplace that offers its customers a catalog of goods ranging from A to Z. Amazon aspires to be the most customer-focused company in the world, and this goal has driven several innovations in our supply chain, delivery, and customer service. Technology advancements have emerged as the organization's mainstay in the quest for operational efficiency. As a result, new services have been pioneered, particularly in the fields of entertainment, publishing, banking, IT, cloud computing, artificial intelligence, and machine learning.
Our outstanding talent network, which works for our clients, is at the core of our services and innovations. Our employees are guided by the following values: long-term thinking, improving operational efficiency, innovative passion, and customer obsession. Even if it means experiencing failures, employees are free to try new things. This concept is related to our "Day 1" mindset, which encourages staff members to brainstorm like business owners and redouble their efforts the next day based on their newfound knowledge. Amazon offers its employees a variety of leadership and educational opportunities to help them reimagine themselves and upskill. These courses are intended to equip them with the knowledge necessary to develop solutions that have practical applications.
Amazon operates across continents, from its worldwide reach to its local presence in India. Amazon has important corporate offices in Hyderabad, Bengaluru, Mumbai, Chennai, Delhi, and Pune. These locations are made to encourage teamwork and creativity, and they include the amenities needed to keep staff members refreshed all day.
Our award-winning Customer Service staff plays a crucial role in helping Amazon fulfill its aim of being the most customer-focused company on Earth. We draw our energy from giving our consumers our best effort, which is why we handle things differently here. You will not be required to memorize dialogue or read from a script. Rather, we will give you the training you require to solve problems for our clients. You will add your distinct personality to every customer interaction and provide the outstanding customer service that our clients adore.
What will you do as a Customer Service Associate?
Your goal as an Amazon Customer Service Associate is pretty clear: to prevent problems, address questions, and satisfy our customers. You will serve as our customers' initial point of contact by responding to their phone inquiries about anything from orders and products to payment issues and online assistance. To successfully navigate, investigate, and evaluate solutions as well as interact with clients, our customer service representatives employ a range of tools.
Working irregular hours is necessary for this position in order to meet the needs of our clients. Your workweek will consist of at least X hours, such as 4x10 hours or 5x8 hours, and you will work nighttime, day, and late shifts. [OA1] We schedule according to a range of different shift patterns during the operating hours of XX am and XX pm [LO2] Sunday through Monday in order to meet consumer demand. You could have to work on national holidays. As your start date approaches, you will find out more about your precise timetable.
What qualifications do we need from you?
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in [Insert language] (both written and oral fluency) [add specific level requested for language roles]
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of XX am and XX pm [LO3]
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
What strengths will you bring?
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
One of the great things about joining Amazons Customer Service team is that you don't need past experience in customer service. You'll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills
If this role sounds like its for you, then click on the link below to start the application process!
https://tinyurl.com/bm39evkd
Assessment Link :https://tinyurl.com/bm39evkd
It will take three hours to finish the entire application, including the tests that will determine your suitability for the position. During the procedure, you will be able to save your application and go back to it if needed. For optimal performance, we advise utilizing a laptop or desktop computer.
If it works, we will get in touch with you to discuss the next stages!
Amazon offers equitable employment possibilities. We firmly think that having a diverse workforce is essential to our success. We focus our hiring selections on your qualifications and experience. We appreciate your enthusiasm for learning, creating, simplifying, and constructing.
Amazon has always placed a high premium on safeguarding your privacy and data security. To learn more about how we gather, utilize, and transfer candidates' personal information, please refer to our Privacy Notice.
Amazonians are empowered by our inclusive culture to provide the greatest outcomes for our clients. Please visit https://jobs.amazon.in/people-with-disabilities#/ for further information if you have a handicap and require a workplace accommodation or adjustment throughout the application and hiring process, including assistance for the interview or onboarding process.
Role: Customer Service
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Temporary/Contractual
Role Category: Customer Success, Service & Operations - Other
Education
UG: Graduation Not Required
Key Skills
Skills highlighted with STAR are preferred keyskills
- Customer Service
- BPO
- International Call Center
- Voice Process
- KPO
- Voice Support
- US Process
- Communication Skills
- Customer Support
- CSE
- Customer Care
- Fresher Hiring
- International Process
- International BPO
- International Voice Process
- International Calling
- UK Process
Conclusion
Friends, this is a very good Job for you. The biggest thing is that this is work from home job. You can easily do work from anywhere and anytime. For this you have got a very good rating so that you can get an idea of how many people doing this job. So I hope you liked our post and if you have any problem then you can ask us through comment and also follow us.
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