HCLTech hiring Fresher For International Voice | chennai

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About Company

With more than 226,600 employees spread across 60 countries, HCLTech is a multinational technology firm that offers industry-leading skills in the areas of digital, engineering, cloud, and artificial intelligence, all supported by a wide range of technology services and solutions. We provide industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services, and we collaborate with clients in all of the major verticals. As of the 12 months that ended in September 2025, consolidated revenues came to $14.2 billion.

Job description

HCL Tech Hiring for Work from Home Voice Process - Freshers

Candidates with a B.tech, M.tech, BCA, BE, or MCA degree are not eligible.

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

For Fresher's role B.tech ,M.tech, BCA and MCA candidate is not eligible

Interested candidates can share their resumes to shine.albert@hcltech.com

Job Title: Customer Support Executive Voice Process-WFH

Location: Chennai

Required Experience: Fresher

Shift: 24x7 rotational shifts (including night shifts and weekly offs)

Job Summary:

We are hiring enthusiastic and customer-focused individuals for our voice support team in Chennai. This role involves handling customer interactions over the phone, resolving queries, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Respond professionally to both incoming and outgoing consumer calls.
• Respond empathetically and clearly to consumer questions and concerns.
• Keep thorough records of all your encounters with customers.
• Make sure that client complaints are promptly resolved and followed up on.
• Respect business policies and shift schedules.

Required Skills & Qualifications:

• Excellent written and verbal communication abilities
• Excellent soft skills and interpersonal abilities
• Willingness to perform weekends and night shifts as part of a rotation
• Positivity and the capacity to collaborate in a group setting

Preferred Attributes:

• Ability to remain calm under pressure
• Multilingual skills are a plus

Role: Customer Retention - Voice / Blended

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: B.B.A/ B.M.S in Any Specialization, B.Com in Any Specialization, B.A in Any Specialization

Conclusion

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